The GDT Events Oversight Board Chairperson has the authority to convene a Rulings Panel to assess complaints by participants or GDT in relation to a participant's alleged breach of the GDT Trading Event Rules.
Please refer to the relevant sections within the GDT Trading Event Rules and Charter for the GDT Events Oversight Board and Rulings Panel.
Complaints can only be made for an alleged breach of the GDT Trading Event Rules by a participant or its affiliates. Complaints cannot be made regarding disputes between participants that arise under a supply agreement, which will be managed by the relevant parties.
A complaint must be signed by the complainant’s chief executive or legal counsel and must be accompanied by payment of an administrative charge.
To raise a formal complaint, please download the Complaints Form and follow the instructions.